Public Sector

Featured

Overview

This case study explores common themes working with State or Federal government agencies. The featured clients went through similar processes from discovery, user testing, to design.

Responsibilities

  • UX Design: UI, page layouts
  • Visual Design Lead
  • Design Presentations
  • Developer Collaboration
  • Workshop Facilitation
  • Quality Assurance Testing

Goals

  • Meet WCAG 2.1 AA & 508 Compliant
  • Use USWDS (United States Web Design System)
  • Encourage visitor email sign-ups, newsletters
  • Expand brand reach
  • Update branding
  • Mobile responsive
  • Flexible design system

Challenges & Strategies

Section 508 and WCAG
United States Web Design System (USWDS)
Workshops
Approvals
Prime & Subcontracting Relationships

National Museum of
American History

NMAH collects, preserves, and displays the heritage of the United States in the areas of social, political, cultural, scientific, and military history.

custom illustrations woman and baby, photo of families with decorative elements
Home page

Success

  • Expanded the brand identity for web, defining visual standards and interaction patterns
  • Collaborated closely with the in house design team to ensure alignment and consistency
  • Completed final designs and secured approvals within a six week sprint

Overview

Unified Digital Museum Experience
Design Collaborators
March of Dimes design system snapshot
Exhibitions search

USDA FAS

USDA FAS connects U.S. agriculture with the rest of the world. Its core mission is to expand export opportunities and support global food security.

custom illustrations woman and baby, photo of families with decorative elements
Home page

Success

  • Updated website branding and design to create a more modern, intuitive experience.
  • Integrated multiple standalone microsites into the primary website to improve navigation, accessibility, and consistency
  • Conducted in-person workshops at USDA FAS with two primary stakeholders to gather insights and inform design decisions.

Overview

FAS Digital Modernization for Enhanced Global Engagement
Design Collaborators
custom illustrations woman and baby, photo of families with decorative elements
Editorial page
March of Dimes design system snapshot
Interior pages and interchangeable components

National Endowment for the Arts

The National Endowment for the Arts is a federal agency that provides grants and support to artists and arts organizations to expand access to the arts and strengthen communities nationalwide.

custom illustrations woman and baby, photo of families with decorative elements
Home page

Success

  • Conducted user interviews with educators, community leaders, and artists who use art grants to gather insights on needs, pain points, and workflows, informing design decisions and improving usability of the application process.
  • Facilitated in-person workshops at the NEA with over 30 participants, gathering feedback and fostering collaboration to inform design decisions.
  • Presented each round of design approvals directly to NEA leadership, ensuring alignment, gathering feedback, and securing sign-off throughout the project.

Overview

Design Collaborators
custom illustrations woman and baby, photo of families with decorative elements
Secondary page
custom illustrations woman and baby, photo of families with decorative elements
Editorial page
March of Dimes design system snapshot
Secondary page w/vertical navigation